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Complaints Form: Complaints Against Banks and Other Financial Institutions Form

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Particulars of Complaint

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Branch Complained Against



Nature of Complaint



Previous experience with the bank/feedback If you have ealier reported this matter to the Bank you are complaining against, please provide details.

Please note that the above information is obtained in order to facilitate easy resolution of complaints. To enable us treat your complaint; please attach all relevant support documents e.g.  Statements, Contract Agreements, etc. in the next step of this form.

Consumer Protection Office, Central Bank of Nigeria.

 
Facts : 1/7/1959
Evolution of Departments:At inception, the organisational structure of the CBN was understandably simple consisting of two departments, namely, the General Manager's and the Secretary's Departments, with the appropriate division of labour as then percieved. The General Manager's Department was responsible for all the Department banking, currency issues, debt management and other operational functions of the bank while the Secretary's Department handled the administrative and staff matters, carried out some research into the economic and financial conditions, and collected and analysed relevant statistics for policy formulation.
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