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Complaints Form: Complaints Against Banks and Other Financial Institutions Form

Stage 1 - Enter your personal details%


Particulars of Complaint

dd-mm-yyyy



Branch Complained Against



Nature of Complaint



Previous experience with the bank/feedback If you have ealier reported this matter to the Bank you are complaining against, please provide details.

Please note that the above information is obtained in order to facilitate easy resolution of complaints. To enable us treat your complaint; please attach all relevant support documents e.g.  Statements, Contract Agreements, etc. in the next step of this form.

Consumer Protection Office, Central Bank of Nigeria.

 
Facts : 1/1/1900
BOFIA:In 1991, the Bank s and Other Financial Institutions Act (BOFIA) formerly BOFI was promulgated to replace the CBN Act of 1958 and the Banking Decree of 1969 (including later amendments). The policy brought the non-bank financial intermediaries under the supervision of Central Bank of Nigeria.
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