Nigeria Financial Services Shared IT Infrastructure & IT Standards Programme

0

Non-existent

• No articulation of policies and recognisable processes are lacking

1

Ad-hoc

• Processes are not standardised but ad-hoc approaches are  applied incidentally on an individual or case-by-case basis
• The overall approach to IT management and governance is disorganized

2

Repeatable

• Processes have evolved to the extent that similar approaches are adopted  by different individuals undergoing the same task
• There is no formal training or communication of standard procedures, and responsibility is left to the individual. There is a high degree of reliance on the knowledge of individuals

3

Defined

• Processes are properly defined and documented, and communicated through formal training
• Processes are integrated into organizational practices via formal approved policy
• Automation and tools are used in a limited and fragmented way

4

Managed and Measurable

• Measurable quality goals are established and management monitors and measures compliance with procedures  and takes action where processes appear not to be working effectively
• Processes are under constant improvement and provide good practice

5

Optimised

• Processes are refined to the level of good practice, based on  continuous improvement
• Quality management & continuous improvement activities are embedded in process management
• IT is leveraged in an integrated way to automate the workflow, providing tools to improve quality and effectiveness

1

Basic Data Centre Site Infrastructure

Numerous single points of failure in all aspects of design
Generally unable to sustain more than a 10 minute power outage

2

Redundant Site Infrastructure Capacity Components

Some redundancy in power and cooling systems
Generator backup
Able to sustain 24 hour power outage
Minimal thought to site selection
Vapour barrier
Formal data room separate from other areas

3

Concurrently Maintainable Site Infrastructure

Two utility paths (active and passive)
Redundant power and cooling systems
Redundant service providers
Able to sustain 72-hour power outage
Careful site selection planning
One-hour fire rating
Allows for concurrent maintenance

4

Fault Tolerant Site Infrastructure

Two independent utility paths
Independently dual-powered cooling systems
Able to sustain 96 hour power outage
Stringent site selection criteria
Minimum two-hour fire rating
24/7 onsite maintenance staff