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Complaints Form: Complaints Against Banks and Other Financial Institutions Form

Stage 1 - Enter your personal details%


Particulars of Complaint

dd-mm-yyyy



Branch Complained Against



Nature of Complaint



Previous experience with the bank/feedback If you have ealier reported this matter to the Bank you are complaining against, please provide details.

Please note that the above information is obtained in order to facilitate easy resolution of complaints. To enable us treat your complaint; please attach all relevant support documents e.g.  Statements, Contract Agreements, etc. in the next step of this form.

Consumer Protection Office, Central Bank of Nigeria.

 
Facts : 1/1/1995
National Clearing System Re-Visited:In January 1995, a revised clearing rule became operational to facilitate effective clearing of financial instruments and shorten the period of clearing. Consequently, inter-state cheque clearing time was reduced from 21 days to 15 days, while intra-state clearing has been reduced from 12 days to 9 days.
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